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Information about
cookies and data protection

Declaration on the duty to provide information
The protection of your personal data is important to us. In this privacy policy, we inform you about what data we process when you use our website, for what purposes this is done, on what legal basis we act and what rights you have.

Information on data collection
When you visit our website, we collect your device's IP address, the date and time of your visit, the internet browser you are using, your operating system, your click behaviour on the website, your internet service provider and the website from which you are visiting us. We do not
store or pass on your personal data.

Contacting us
If you contact us via a contact form on this website, by email or by telephone, we will process the personal data that you voluntarily provide to us when contacting us. This may include, in particular, your name, your email address, your telephone number and the content of your enquiry.
This data is processed solely for the purpose of handling your enquiry, responding to queries, implementing pre-contractual measures or fulfilling an existing contractual relationship.

Purpose of processing:
Processing and responding to enquiries, communicating with interested parties and customers, implementing pre-contractual measures and maintaining business correspondence.
Legal basis:
Art. 6(1)(b) GDPR (contract or pre-contractual measures) and – if no contractual relationship exists – Art. 6(1)(f) GDPR (legitimate interest in efficient and comprehensible communication).
Storage period:
The data transmitted when contacting us will only be stored for as long as is necessary to process the enquiry. Any further storage will only take place if there are legal retention obligations or if the data is necessary for asserting, exercising or defending legal claims.
Recipients:
Your data will only be passed on to those internal departments that are responsible for processing your enquiry. If external service providers (e.g. hosting or IT service providers) are involved, this will only take place within the framework of order processing in accordance with Art. 28 GDPR.

Cookies & similar technologies
Our website uses cookies and similar technologies (e.g. local storage). These are small files or pieces of information that can be stored or read on your device to provide basic functions, save settings or enable reach measurement/marketing.

  • Technically necessary cookies: required for the website to function technically (e.g. page navigation, security, consent storage).
  • Optional cookies: statistics/marketing/convenience functions (e.g. web analysis, embedded content).

Cookie consent:
If cookies are not absolutely necessary, we only set them after you have given your consent via our consent banner. You can change or revoke your consent at any time with future effect.
Storage period: depends on the respective cookie (session cookies until the browser is closed; persistent cookies until they expire or are manually deleted).
You can also delete or block cookies via your browser settings. Deactivation may restrict the functionality of the website.

Matomo Tracking:
With your consent, we use the open source software Matomo to analyse and statistically evaluate the use of the website. Cookies are used for this purpose. The information obtained about website usage is transmitted exclusively to our servers and summarised in pseudonymous usage profiles. We use the data to evaluate the use of the website. The collected data is not passed on to third parties.

IP addresses are anonymised (IP masking) so that they cannot be assigned to individual users.

The data is processed on the basis of Art. 6 (1) (a) GDPR. In doing so, we pursue our legitimate interest in optimising our website for our public image.

You can revoke your consent at any time by deleting the cookies in your browser or changing your privacy settings.

Newsletter
When you subscribe to our newsletter, we process the data you provide (typically your email address and, in most cases, your first and last name). We only process optional information (e.g. interests, contact and address details, etc.) if you provide it voluntarily.

Double opt-in: We use a
confirmation procedure to ensure secure registration. After registering, you will receive an email with a confirmation link. The newsletter will only be activated after confirmation.

Tracking/success measurement (if used):
If technically provided for in the newsletter, openings and clicks can be statistically recorded using tracking pixels/links in order to optimise content and delivery.

  • Purpose: Sending information, offers and company news; statistical optimisation, if applicable.
  • Legal basis: Art. 6(1)(a) GDPR (consent).
  • Unsubscription/revocation: You can unsubscribe from the newsletter at any time, e.g. via the unsubscribe link in the newsletter.
  • Storage period: until revoked; thereafter deletion or blocking, provided that there are no retention obligations or evidence requirements (e.g. proof of consent).

Google Maps Maps from the Google Maps
service may be integrated into our website. The provider is usually Google Ireland Limited (see above). OpenCorpData
When pages with embedded maps are accessed, data (in particular IP addresses and technical information; possibly location data if the end device has been authorised to do so) may be transmitted to Google and processed there. Processing in third countries is possible.

  • Purpose: convenient display of maps and locations, route planning.
  • Legal basis: Art. 6(1)(a) GDPR (consent) – provided that integration only takes place after consent has been given; otherwise Art. 6(1)(f) GDPR only in the case of technically necessary integration (in practice, this is not usually necessary).
  • Further information: Google privacy policy: https://policies.google.com/privacy?hl=de

Your rights In accordance with
the GDPR, you have the following rights in particular:

  • Right of access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection to processing based on legitimate interests (Art. 21 GDPR)
  • Withdrawal of consent with effect for the future (Art. 7(3) GDPR)

If you believe that the processing of your personal data violates data protection law, you can lodge a complaint with a supervisory authority. In Austria, this is the Data Protection Authority.

Tauernkliniken GmbH
Tauernkliniken GmbH
Paracelsusstraße 8
5700 Zell am See
Austria
Legal form Company with limited liability
Commercial register no. 391454v
Company court Landesgericht Salzburg
VAT number ATU 67910157
Purpose of the company Ein Unternehmen der Land Salzburg Gesundheits-Holding
CEO Mag. Silke Göltl MA

Contact details of the data protection officer: Datenschutz@tauernklinikum.at We will deal with your enquiry promptly.