Visitor information

Visitors are welcome here! However, patients need plenty of rest. Please observe the visiting hours, be considerate of other patients’ needs, and ensure that there are not too many visitors at any one time.

Please leave the patients’ rooms:

• during examinations
• during rounds by medical staff
• during treatments and nursing procedures

How to get to the Tauernklinikum Zell am See:

Coming from Zell am See: Follow the Loferer Bundesstraße towards Saalfelden. Turn right onto Thumersbacher Straße. After 1.4 km, the Tauernklinikum is on the left-hand side.

Coming from Saalfelden: Follow Pinzgauer Straße (B311) towards Zell am See for approx. 10 km. Take the exit for “Zell am See Zentrum / Thumersbach”. After 750 m, turn left onto Thumersbacher Straße. After 1.4 km, the Tauernklinikum is on the left-hand side.

Coming from Bruck: You will arrive at the Maxi Markt roundabout from the Pinzgauer Straße (B311). Here, take the exit towards Thumersbacher Landesstraße. After approx. 6 km, the Tauernklinikum is on the right-hand side.



How to find the Tauernklinikum Mittersill:

Coming from Piesendorf: Drive straight on towards Mittersill. At the Mittersill roundabout, take the exit onto Felbertauern Straße/B108. After 850 m, take the exit towards Felben. Follow Kapellenweg. At the next junction, turn left onto Felberstraße. After 400 m, the Tauernklinikum is on the right-hand side.

Coming from Neukirchen/Bramberg: Drive along Gerlosstraße towards Mittersill. In the centre of Mittersill, turn slightly right onto Lebzeltergasse. After approx. 200 m, the Tauernklinikum is on the left-hand side.

We are always happy to help if you need advice or assistance. For compliments, suggestions and complaints, please contact the Ombudsman’s Office (ombudsstelle@tauernklinikum.at) or complete the patient survey (available online or in paper form).

Our common areas are located on the wards, and you are welcome to use them. The terraces and balconies are also available in summer. In winter, these are closed due to the weather.

An ATM is located in the service zone in the entrance area of Zell am See, opposite the information desk

Flowers bring joy! Please note, however, that some types of flowers have a strong scent and are not suitable for a hospital ward. Potted plants are not permitted for hygiene reasons. Please ask for vases at the ward reception.

Zell am See:

The Paracelsus Café is located in the foyer, Level 0.

Monday – Friday: 9.00 am – 5.00 pm
Saturday, Sunday and public holidays: 12.00 pm – 5.00 pm

Mittersill:

The cafeteria is located in Building B, Level 1.

Daily: 1.45 pm – 5.00 pm

Providing first aid is very important, so we ask that you step in to help in an emergency, depending on your qualifications.

At the Zell am See site, you will find covered bicycle racks to the right of the main entrance.

Please note that at the Mittersill site, bicycles must not be parked next to the main entrance under any circumstances.

Our nature-themed recovery area at the Tauernklinikum Zell am See invites visitors to linger, play and enjoy physical activities. A barefoot path and a variety of balancing and climbing stations, both small and large, complement this open space designed for people and nature.

The ecological recovery area is located outdoors next to the cafeteria terrace and is freely accessible to all patients, visitors and staff during opening hours. The stations are equally suitable for children of all ages. Adults can also use the various elements as training exercises for strength, coordination and balance — or simply to relax.

Please note that the area is closed during the winter.

You can find this in the legal notice

We would like to emphasise the importance of hand sanitisation for the protection of our patients and staff. You will find hand sanitiser dispensers throughout the hospital, for example in patient rooms and in the corridors. Please sanitise your hands every time you visit, as well as after using the toilet.

Please only use your mobile phone after consulting the cabin crew. We also ask you to be considerate of other passengers and to switch your mobile phone to silent mode or activate flight mode.

Zell am See: A managed car park is available for parking your car in front of the main entrance. You will be issued with a parking ticket upon entering the car park. Short-stay parking rates apply for visitors and outpatients between 07:00 and 20:00. The night-time rate applies between 20:00 and 07:00.

Parking rates at Tauernklinikum Zell am See

Mittersill:

The managed car park is located at the Mittersill site on Felberstrasse, approximately 200 metres to the right of the main entrance.
For visitors and patients, a parking duration of 90 minutes (short-stay zone) applies, with a parking meter. If a longer parking duration is required, please contact the outpatient department.
There are two ‘Kiss & Ride’ parking spaces in front of the entrance, which allow for brief stops to drop off or pick up passengers.

Please note the statutory smoking ban. Smoking is only permitted in the designated smoking areas, such as in front of the main entrance and on the designated balconies.

We are a certified "self-help-friendly hospital" and offer a range of self-help groups.

Taxis can be ordered via our concierge.

For hygiene reasons, animals are not permitted in the hospital.

Toilets are located in the main entrance area, on the wards and in the outpatient areas. Please follow the signs.

As a hospital, it is important to us to operate in as environmentally friendly and resource-efficient a manner as possible. We are constantly working on processes to improve sustainability

Both locations are accessible by car and by bus. The bus stops are located near the main entrances (about a 200-metre walk).