Frequently asked questions

At Tauernklinikum Zell am See

Directly at the hospital

Car park P1 – Visitors to Tauernklinikum
Large paid car park directly in front of the main entrance (visitor car park "P1"). You can park here if you have an appointment or are visiting someone. Day/short-term parking rates apply between 7 a.m. and 8 p.m., and night-time rates apply between 8 p.m. and 7 a.m. Inpatients benefit from reduced daily rates, which can be paid upon discharge.

Tip: Please only use this official car park – the hospital grounds must not be blocked in any other way and should remain free for emergencies.

At the Tauernklinikum Mittersill

Car parks around the hospital

Following the conversion and general renovation of the Tauernklinikum Mittersill, the parking situation at the site has also changed.

Current parking regulations since the conversion

• Short-term parking zone around the hospital: The car parks on the north and east sides of the hospital grounds are short-term parking zones (max. 90 minutes), with parking discs or parking meters (short-term parking regulations Mon–Fri 8 a.m.–6 p.m. and Sat 8 a.m.–12 p.m.).
• Longer parking possible: If you are a patient or visitor and need to stay longer (e.g. for a longer examination), you can obtain a day ticket directly from the medical secretaries in the outpatient department.
• Inpatients: Persons who are admitted to the hospital themselves will receive an authorisation card for longer parking during the admission process.

Tips:

• Short-term parking spaces around the hospital are ideal for visitors/patients with appointments, but please remember the 90-minute rule – don't forget to use your parking disc.
• Get a day ticket if your appointment takes longer.
• The kiss & ride area at the new main entrance is ideal for quick drop-offs and pick-ups.
• Please pay attention to the current signage and opening hours of the short-term parking zone (municipal regulations).

At the Tauernklinikum Zell am See

The parking machine is located directly at the main entrance, after the porter. Here you can purchase your parking ticket and pay the fees. Then drive through the barrier with your ticket.

At the Tauernklinikum Mittersill

The car parks around the Tauernklinikum Mittersill are public. Here, you will need either a parking ticket from one of the surrounding parking machines (short-term parking zones) or a parking meter upon arrival. Please place the required parking permits in a clearly visible place in your car. Please note the time limit.

Where can I find the outpatient clinics?

To find the outpatient clinic you are looking for as quickly as possible, please use our main entrances and follow our guidance system (follow the signs) and/or ask the porter on duty.

At the Tauernklinikum Zell am See

• Ground floor / Level 0, near the main entrance
• Signposted as "Patient Admission / Patient Administration"
• This is where you register when you arrive and when you leave (e.g. for payment, parking discounts, documents).

At the Tauernklinikum Mittersill

• Also in the patient admission area directly at the main entrance
• Signposted as "Patient Administration/Registration"

When should I go there?

• Before discharge
• For confirmation letters, doctor's letters (if immediately available), or parking tickets for inpatients

Tip:
If you are an inpatient, please ask the nursing staff – they will let you know when you should go to check out and whether your documents are ready.

General visiting hours (for most wards)
Daily: approx. 12:30 p.m. – 7:30 p.m. for visitors in the normal (general) class.

Special class
Daily (including Sundays and public holidays): 10 a.m. – 8 p.m.


Obstetrics General visiting hours: 3.30 p.m. – 7 p.m.
Parents & siblings: 10 a.m. – 8 p.m.


Intensive care unit Daily: 1.30 p.m. – 3.30 p.m. and 5.30 p.m. – 6.30 p.m.

Tip: Visiting hours for individual wards may vary slightly. To be on the safe side, please check with the respective ward before visiting the intensive care unit or a special ward.

The day clinic is located at the Zell am See site on Level 0 (ground floor) of the hospital. The day clinic/short stay area is for planned short stays with discharge on the same day (e.g. day clinic procedures or examinations).

When you arrive at the hospital, go through the main entrance and then immediately to the left or follow the signs to the "Day Clinic/Short Stay". If you have any questions or uncertainties, please contact our concierge.