Admission

On the day of your admission, you will have the opportunity to sign the "Patient Consent Form for Data Protection". With this consent form, your general practitioner and referring physician will receive an electronic copy of the doctor's letter. The doctor's letter will be handed to you on the day of your discharge at your local base or sent to you by post.

Doctors are legally obliged to inform you about certain procedures, vaccinations, medications and treatments. To do this, an appointment is made for an informative consultation. During the consultation, you will be given an information sheet, which you will discuss step by step with the respective doctors. Technical terms and anything you do not understand will be explained to you.

For the time being, you will (in most cases) come in for a final preliminary examination.

Zell am See: Inpatient admission usually takes place in the respective ward or directly in the day clinic. Details can be found on the appointment card you have received.

Mittersill:
In Building B, 2nd floor, please use the temporary main entrance B1. On weekends/public holidays, please report directly to the base in the ward.

Please bring a list (name and dosage) of medications that you take regularly or occasionally at home (medication list from your GP or medication boxes) with you for admission.

Medical information:

• Previous findings: X-ray/CT/MRI; laboratory findings, hormone findings; findings from other doctors/hospitals; doctor's letters
• Identification cards: allergy card; pacemaker card; transplant or implant card; anticoagulation card, blood group card
• Medication lists or names/dosages of medications that are/were taken regularly/occasionally at home
• Current living will (if available)
• Name of your general practitioner or the referring doctor
• For special class: proof of insurance (policy number) or confirmation of cost coverage from private insurance

Personal details:

• E-card and valid identification (passport, driving licence, identity card)
• Various aids: Vision aids; hearing aids; walking aids; etc.
• Details and telephone numbers of your relatives
• Toiletries
• Underwear; pyjamas; bathrobe or dressing gown or tracksuit
• Slippers

The protection of your data is particularly important to us. All employees of our hospital are subject to the legal duty of confidentiality. During the nursing history interview, you will be asked about your confidant (who is authorised to receive information about you) and will be given a personal password for medical information (see also "Personal password"). You can also find our data protection regulations on our website.

The e-card is an electronic health card, which should normally always be carried with you.

If a procedure such as surgery or endoscopy is necessary, doctors will ask you to sign a consent form. Only sign this form once you have been given comprehensive and understandable information about the nature and extent of the treatment.

At the Zell am See site, the medical secretaries will provide you with information prior to your planned stay regarding where you should go to register on your planned admission day.

• Ophthalmology: Level 0, day clinic or outpatient clinic
• ENT: in the ward area on Level 3

You can reach the levels via the two lifts located on the left-hand side of the entrance area.

It is important that doctors are aware of any known illnesses and are informed about any medication already being taken.

Location Zell am See

A managed car park is available in front of the main entrance for parking your car. You will receive a parking ticket when you enter the car park.
Inpatients are eligible for reduced daily rates. These must be paid at the patient discharge office upon discharge. Outside of patient discharge office opening hours, please contact the porter. Short-term parking rates apply for visitors and outpatients between 7 a.m. and 8 p.m. The night-time rate applies between 8 p.m. and 7 a.m. Please refer to the rates posted on the parking meter in the entrance area.

Mittersill location

The managed car park is located at the Mittersill site on Felberstrasse, approximately 200 metres to the right of the main entrance.
Visitors and patients are allowed to park for 90 minutes (short-term parking zone) with a parking meter. If you need to park for longer, please contact the outpatient clinic.
There are two "Kiss & Ride" parking spaces in front of the entrance, which allow for short stops to drop off or pick up passengers.

If you have a living will, please inform us of this upon admission. Please bring a copy of your living will with you or indicate if it is stored in a living will register (notary or solicitor's register).

Information about the patient's illness, treatment options and recovery process may only be disclosed to the patient themselves.

To protect patient rights, medical information will ONLY be disclosed to trusted individuals upon provision of a password. You will set this password with our staff at the beginning of your stay. Please only disclose this password to individuals who are authorised to receive medical information about you in person or by telephone.

In order to provide the best possible care for our patients, our hospital has set working hours for our staff. Therefore, there are certain times when it is best to contact doctors for detailed consultations on site or by telephone. Illnesses and accidents do not follow schedules and calendars – exceptions are therefore possible in urgent cases:

• Internal medicine: Monday to Friday, 1:30–2:30 p.m.
• General and visceral surgery: Monday to Friday, 2:00–3:00 p.m.
• Zell am See location: +43 5 0 272 0
• Mittersill location: +43 5 0 272 1

Please leave large amounts of cash, jewellery and other valuables at home if possible. Our bedside tables cannot be locked. However, in special class rooms you have the option of locking your valuables in a safe.