emergency

In serious, urgent cases, treatment in one of our acute outpatient clinics is necessary. In many cases, however, the GP emergency service also offers you the perfect medical care. If in doubt, come directly to one of our acute outpatient clinics or call the emergency services (144).

Emergency medical service

furnishings	telephone number
Emergency GP service	141
Tauern Clinic, Zell am See	+43 50272 0
Tauern Clinic Mittersill	+43 50272 1

Serious emergencies

furnishings	telephone number
Rescue & emergency doctors	144

To the emergency departments:

Come directly to our emergency department without a doctor's referral, or in emergencies call the ambulance service on 144 if ...

... you have had an accident.
... you have a serious or life-threatening injury or illness (e.g. broken bone, severe blood loss, head injury, poisoning, burn, etc.).
... you are experiencing acute symptoms (e.g. chest or abdominal pain).

Call to the GP emergency service:

Please call the GP emergency service on 141 if...

... NO GP surgeries are open (i.e. on weekday evenings and at night, at weekends and on public holidays).
... there is NO life-threatening illness.
... you require urgent medical treatment (e.g. for flu, feverish infections, earache, gastrointestinal complaints, migraine or back pain).

Color-coded chart showing triage levels: red for immediate danger, orange for very urgent, yellow for urgent, green for normal, and blue for non-urgent issues.

How urgent is my emergency?

When you arrive at one of the Tauernklinikum's acute outpatient departments, the first step is to identify any urgent emergencies and treat them immediately. Our trained nursing staff check for various signs and symptoms: they assess whether there is a risk to life, pain, blood loss, consciousness, temperature and duration of illness.

These factors determine the urgency of your treatment, which is based on the following scale:

How long do I have to wait?

This colour coding also indicates the maximum waiting time that can reasonably be expected of the patient. Red and orange emergencies are treated first. A green or blue assessment may result in waiting times. In other words, in this case, a waiting time is actually a positive sign, because it means that your symptoms are not serious. Regardless of this, our goal is to treat all patients as quickly as possible!

By the way: this urgency colour system is called "Manchester Triage" and was developed by a group of British doctors. The aim was to create a uniform model for initial assessment in emergency departments in the United Kingdom. This system is now used throughout Europe.

Contact persons for relatives

If a relative of yours has been admitted to one of our acute outpatient clinics and you have any questions, please contact:

Zell am See: +43 50272 0
Mittersill: +43 50272 1